Client Information

This page provides essential information for individuals under DRCS supervision, including your rights and responsibilities, reporting requirements, and stories of successful rehabilitation journeys. Understanding these elements will help you navigate your supervision period effectively and work toward positive outcomes. 

Your Rights While Under Supervision

Fair and Respectful Treatment

  • Be treated with dignity and respect by all DRCS staff
  • Have your cultural background and individual circumstances considered in your case plan
  • Receive supervision free from discrimination based on race, religion, gender, nationality, or other protected characteristics

Clear Communication

  • Receive a complete explanation of all supervision conditions
  • Have questions about your supervision answered promptly and clearly
  • Be informed of any changes to your supervision requirements
  • Receive notification before formal breach proceedings

Due Process

  • Contest alleged breaches through established procedures
  • Present evidence and explanation regarding compliance issues
  • Request modification of conditions when circumstances change
  • Appeal certain decisions according to department policy

Access to Services

  • Receive appropriate referrals to community resources
  • Participate in programs addressing your specific needs
  • Request transfer of supervision when relocation is necessary and justified

Privacy and Confidentiality

  • Have your personal information protected according to legal requirements
  • Know what information may be shared with other agencies
  • Provide informed consent before certain information is released

Your Responsibilities While Under Supervision

Compliance with Conditions

  • Understanding and following all court-ordered and supervision conditions
  • Maintaining regular contact with your probation and parole officer as directed
  • Attending all scheduled appointments and programs
  • Completing all required programming and treatment
  • Adhering to any special conditions, such as curfews, drug testing, or other activities

Honest Communication

  • Providing truthful and complete information to your officer
  • Promptly reporting any contact with law enforcement
  • Disclosing information required by your supervision conditions

Financial Obligations

  • Prioritizing court-ordered financial obligations
  • Paying all court-ordered fines, fees, and restitution according to established schedules
  • Providing documentation of financial status when requested

Behavioral Expectations

  • Actively participating in your rehabilitation plan
  • Maintaining sobriety if required by your conditions
  • Avoiding criminal conduct and association with prohibited individuals
  • Contributing positively to your household and community

Personal Development

  • Taking responsibility for your actions and decisions
  • Working toward educational and employment goals
  • Actively engaging in required treatment and programs
  • Developing skills and supports for long-term success

Reporting Requirements

Supervision Levels

We utilize a tiered supervision model to guide how often individuals on probation or parole must report to their officer. The frequency of contact is based on risk level, behavior, and court or parole board directives. Contacts may include office visits, home visits, phone check-ins, or virtual meetings. Officers have the discretion to adjust supervision levels as needed to promote compliance, accountability, and successful reintegration.

What to Bring to Meetings

For productive meetings with your probation or parole officer, bring:

  • Photo identification
  • Treatment verification forms
  • Financial obligation receipts
  • Community service logs (if applicable)
  • Proof of employment or job search efforts

Reporting Changes

You must report the following changes immediately (within 24- 48 hours):

  • New phone number
  • New address or planned move
  • Change in employment status
  • Changes in household members
  • Contact with law enforcement
  • Significant changes in financial situation

Missed Appointments

If you must miss a scheduled appointment:

  • Reschedule promptly
  • Contact your officer before the appointment when possible
  • Provide documentation of legitimate reasons for missing appointments

Success Stories

The journeys shared below represent real experiences of individuals who have successfully completed DRCS supervision. Names and identifying details have been changed to protect privacy, but these stories illustrate the possibilities for positive change and growth. Each person faced challenges but found ways to overcome obstacles and build meaningful lives. 

Your Success Story

These stories represent different paths to success, but they share common elements: commitment to change, utilization of available resources, honest communication with supervision officers, and persistence through challenges.

Your supervision period is an opportunity to write your own success story. The requirements and conditions provide structure, but your choices and efforts will determine the outcome. DRCS is committed to supporting your rehabilitation journey and helping you build the skills and connections needed for long-term success.

If you would like to share your success story after completing supervision, please contact our Community Outreach Coordinator at [email address]. Your experience may inspire others facing similar challenges.

Need Additional Information?

If you have questions about your rights, responsibilities, or reporting requirements that aren’t answered on this page, please contact your supervision officer directly or call our main office at 649-243-3475.